FAQ

All orders with verified addresses are processed within 3-5 business days, not including weekends.

After that, standard delivery time within the Europe is 1-3 business days .

Bimstore.nl ships around the globe via UPS, FedEx and DPD.

You can contact our customer service if you have any questions or doubts. We are reachable from Monday to Friday from 10 a.m. to 5 p.m. by email, chat or phone.

We do not have the option of return but please reach out to us for exceptional situations.

In the unlikely event that a product arrives damaged, or if an item is missing from your order, we provide you the best solutions. If you have your parcel insured and the damage stems from the transportation part, the refund can be on the carpet. Customer must include photos of the damaged product.

The distinction between EDP and EDT formulas are clear and simple – the concentration of perfume oil.Generally, an EDT concentration is lower, between 8% and 12%, while an EDP concentration is between 12% and 18%. And although this concentrations of EDT versus EDP can vary from brand to brand, or between products, an EDP will always be more concentrated than and EDT.

Yes, we do. We are welcoming hundreds of people around the globe. The relevant shipping rates are available at the checkout page of your order item.

All the products on our webshop are original products. We only carry genuine brand name perfumes,colognes and cosmetics.

Our minimum order is €500 (It can be either one product or more than one).

You can report the damage within 24 hours after the delivery.